Apr. 18 at 2:16 PM
$NOW the “SaaS is dead” narrative is getting challenged at the execution layer, not the Twitter layer.
McDermott’s argument is pretty straightforward from a cost + complexity standpoint: ripping out enterprise workflow systems and rebuilding everything on top of LLMs could end up ~10x more expensive than optimizing what already exists.
That reframes the AI impact on enterprise software. Instead of replacement, you get orchestration layers — systems that connect models, data, and workflows rather than competing with them.
That’s the key support case for
$NOW, and by extension resilience in
$CRM $MDB and even
$MSFT — not because AI is irrelevant, but because AI still needs a control plane.
Market takeaway: AI doesn’t erase SaaS… it likely re-rates it into infrastructure for workflows.
This is where narrative meets cost reality.
