Apr. 21 at 6:48 PM
Home Depot adds delivery tools
In addition to expanding its distribution center network, Home Depot has given its truck drivers a new tool to help them meet customers’ needs.
“One of the other capabilities that we’ve recently rolled out that allows our drivers to stay connected with our customers’ needs is our delivery handheld device. This is a tool that we use to track the status of all of our deliveries and the progress that we’re making, as well as all of the other requests that we get from our customers to make sure that we’re fulfilling the exact needs of the service that they require on their particular job sites,” Executive Vice President of Supply Chain & Product Development John Deaton shared during the chain’s fourth-quarter earnings call.
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