Jul. 4 at 2:06 AM
Microsoft is creating a new 6,000-person AI deployment organization to help enterprise customers implement artificial intelligence more effectively, reflecting growing demand for hands-on technical and strategic support as companies scale AI initiatives. The new division will combine engineers, industry specialists, business consultants, and management experts with experience across sectors including banking, retail, energy, and life sciences.
The move marks a shift from the traditional software model, where implementation work was largely handled by consulting firms. Instead, Microsoft is adopting an approach similar to Palantir , Salesforce , OpenAI, and Amazon Web Services, embedding experts with customers to accelerate AI adoption and improve business outcomes. According to Microsoft executive Judson Althoff, working more closely with customers will also provide valuable feedback that helps shape future AI products.
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