Sep. 8 at 1:31 PM
$ADP $AMZN
ADP, Amazon Web Services announce expanded partnership
Amazon Web Services, an Amazon (AMZN) company, and ADP, (ADP) announced an expanded, strategic partnership. The partnership affirms AWS as ADP's strategic cloud provider, enabling its continued AI transformation and ongoing innovation of generative and agentic AI solutions for its more than 1.1M clients across 140 countries and territories. Key focus areas for collaboration across the two companies include: A cloud foundation for scalable AI innovation: ADP is executing a strategic platform transformation initiative on AWS. For example, by implementing agentic services like AWS Transform and AWS Kiro, ADP used AI to accelerate the manual effort of bringing thousands of key applications to the cloud, such as tax and payroll systems.
With its workflows on AWS, ADP can now more rapidly deploy new AI capabilities and scale services to meet client demand, all while maintaining enterprise-grade security and compliance standards across geographies. ADP Assist agents: Built on AWS with Amazon Bedrock, ADP Assist is an intelligent assistant that helps HR professionals automate tedious processes, identify and correct payroll anomalies, find answers to complex questions, and generate instant reports. ADP Assist agents, built with Amazon Bedrock AgentCore, serve as purpose-built agents for employees, managers, and HR and payroll practitioners that think, plan, and take action under human oversight. ADP Lyric HCM: AWS cloud and AI technology powers ADP's award-winning Lyric HCM platform. With ADP Assist integrated, Lyric unifies global HR, payroll, talent, and workforce management, providing enterprise organizations with customizable workflows, real-time analytics for decision making, and personalized employee experiences.
Through collaboration with AWS, ADP implemented a generative AI-driven client onboarding process that reduced certain critical steps by greater than 50%. Global Data Platform: ADP leverages AWS to optimize the industry's largest workforce dataset into an intelligence foundation that powers AI HCM capabilities, including ADP Assist and its AI agents that work across ADP's solutions. This global data platform on AWS represents an unmatched industry dataset informed by 77 years of data and expertise spanning 42 million wage earners worldwide, providing the architecture for more personalized experiences for clients at scale, with security, privacy, and compliance embedded from the ground up.
