May. 21 at 9:26 PM
$NCLH As people know, I hold quite a few shares of this company. We came off a cruise (2nd inside a one year period) on NCL in early May. But here's the issue: Not once have I been contacted, phone, text, email etc by the company regarding booking another cruise. NOT ONCE! The previous cruise I spent over
$10K on additional items onboard yet, I was never contacted prior to this last cruise to entice me or welcome me to spend again! Where is the AI? Where is the marketing? I wound up going home well under my expected budget and frankly, was puzzled. I wrote the company and not a word back... The positive is, if they can fix issues like this, the bottom line should take off.
