Jan. 31 at 9:31 PM
$ROOT is using AI agents and orchestration in procurement, per article out yesterday in CPO Strategy
Root has implemented a software orchestration tool that integrates autonomous AI agents into the procurement process.
Most legacy insurers procurement departments rely on deterministic software (ERP systems where input A always equals output B).
Root is deploying probabilistic AI agents (specifically Vendr’s agent, Ruth) that can reason, handle ambiguity, and autonomously execute tasks like price benchmarking and negotiation.
Root treats procurement speed as a product feature. Root's head of procurement says that while savings matter, "internal stakeholders... deeply care about how long their requests take," and Root has optimized for "speed of execution".
Legacy insurer's will have difficulty implementing similar capabilities
As a digital native company, Root has a modern, API-first tech stack. This allows them to easily overlay an orchestration layer that unifies data
https://cpostrategy.media/blog/magazines/issue-68/