Sep. 10 at 4:44 PM
So is it going to play out
$NICE +
$RNG re CCaas + UCaaS
and
$ZM + ???? for UCaaS + CCaaS
Probably not
$FIVN
But maybe a smaller player with access to a large ecosystem of users + natively integrated into a large cloud provider platform?
Early days for ZM CCaaS -- do they need to extend more into that category re customers/technology?