Jun. 4 at 5:20 PM
$CXM $8.87 bid. *DAC (6)
$9.11 / last
$7.84 (9.4.24).
EXIT
$12.00.
Expectations for Sprinklr (CXM) have been tempered due to slowing revenue growth (down from 13% yr/yr in 1Q24), RPO growth at 2%, and cRPO growth at 5%, reflecting macroeconomic headwinds and a strategic over-rotation toward scaling its CCaaS offering, which strained go-to-market efforts.
A 15% workforce reduction in Q1, with associated
$25 mln restructuring costs, aims to realign resources toward high-growth areas like CCaaS and core products, freeing capital for R&D and sales enablement.
Also, enhancements from Sprinklr AI+ are strengthening its Unified-CXM platform, positioning the company to capitalize on its
$60+ bln TAM with improved scalability and cross-selling potential.
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