May. 14 at 5:23 AM
$SOUN SoundHound buying
$LPSN little strategic sense to me. They acquired a legacy CX platform with declining revenue, heavy customer churn, and aging architecture at a time when the market is rapidly shifting toward AI-native, agentic platforms built from the ground up. Instead of accelerating innovation, this risks becoming a distraction that absorbs capital, management focus, and engineering resources just to stabilize a shrinking business. Buying an installed customer base is one thing — inheriting years of technical debt, services overhead, and declining enterprise confidence is another.
