Jul. 16 at 3:10 PM
$ALBT The way customers find businesses is changing faster than most small business owners can keep up with.
For two decades, being discovered online meant showing up in Google search results. Small businesses learned SEO, chased keywords, worked with agencies. It was manual, but it was learnable.
That model is quietly being replaced. Consumers are asking ChatGPT, Gemini, Claude, and Perplexity to recommend a local business, a service, a product. About half of consumers now use AI-powered search for purchasing decisions, and roughly 60% of those searches end without a click.
Today we announced Beacon, our agentic AI platform that helps small businesses stay visible as customers move to AI-powered search. Beacon diagnoses a business's AI visibility, identifies the gaps, and delivers implementation-ready recommendations. Autonomously.
We believe the small businesses that navigate this shift well will be the ones that don't have to become AI experts to stay visible.