Contact Us

Contact Sales & Customer Support

Need to get in touch with customer support? To contact our team, please use the contact form after checking the FAQs below.

Where is the data coming from?

Stock market data provided by the Mboum API is licensed and sourced from multiple high-authority market data providers around the world.

How scalable is this service?

The Mboum API service is built on top of AWS cloud infrastructure and therefore comes with a significant level of scalability and performance. The API currently handles several million API requests per hour with ease. Are you interested in a high-volume subscription plan? Reach out to Mboum Sales.

What is the API's uptime?

The Mboum API's system status is kept track of 24/7 by the technical team. We keep the amount of outages or service disruptions at a minimum and are proud to have an uptime of nearly 100%, calculated based on the last 365 days.

When will I have access to the API?

API access to our market data will be available after registration and account activation.

Which payment methods are supported?

Payments can be made via credit card (Visa, MasterCard, Discover, American Express). Enterprise and high-volume customers may request annual bank transfer payments to be enabled. You can change your payment method at any given time in the "Plan & Billing" page of your account dashboard.

Is my payment information secure?

Credit cards are processed through a PCI compliant banking partner.

When will I be billed?

We charge your credit card upon subscription to an API's plan and at the next recurring interval.

Can I also pay yearly?

Yes. If you choose annual billing, the total price of your subscription plan will be 20% lower than the total amount you would pay with a monthly payment frequency.